Effective October 19, 2026
Bolt Hardware & Millwork LLC ("Bolt Hardware," "we," "us") operates bolthardware.com. This policy explains what information we collect when you visit our site or place an order, how we use it, and the choices you have.
Information We Collect
- Information you give us: your name, company, email address, phone number, billing and shipping addresses, and order details when you place an order, create an account, request a quote, or contact us.
- Payment information: card and wallet payments are processed by our payment providers (Square and PayPal). We do not store your full card number on our systems.
- Information collected automatically: pages you view, products you look at or add to your cart, your browser and device type, and general location (city or region). We collect this through cookies and similar tools, including Google Analytics.
How We Use Your Information
- To process, ship, and support your orders, including order confirmations and shipping updates
- To answer questions, quotes, and service requests
- To send a reminder if you leave items in your cart
- To understand how our site is used and improve it
- To prevent fraud and keep our site secure
- To meet legal, tax, and accounting requirements
How We Share Your Information
We do not sell your personal information. We share it only with companies that help us run our business, and only as needed for them to do so:
- Our e-commerce platform (BigCommerce), which hosts our store
- Payment processors (Square and PayPal)
- Shipping carriers and manufacturers who ship your order
- Analytics providers (Google Analytics)
We may also disclose information when required by law or to protect our rights and customers.
Cookies
Cookies keep your cart working, remember your account, and help us measure site traffic. You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may not work without them.
Marketing Emails
If you sign up for our emails, you can unsubscribe at any time using the link in any email or by contacting us. We will still send emails about your orders.
Data Security
Our site uses encrypted (HTTPS) connections, and payments are handled by PCI-compliant processors. No system is completely secure, but we work to protect your information.
Your Choices
You may ask us to access, correct, or delete the personal information we hold about you by contacting us below. We may keep certain records when required by law, such as tax and order records.
Children
Our site is intended for adults and businesses. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact Us
Bolt Hardware & Millwork LLC
25 S Service Rd, Suite 310, Jericho, NY 11753
(516) 331-1063
sales@bolthardware.com